Privacy Policy
Privacy Policy
Effective Date: October 12, 2026 | Last Updated: October 12, 2026
At Alexa Clothing Co. (accessible at alexaclothing.com, "we," "our," or "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how your data is collected, used, disclosed, and protected when you interact with our website or place an order.
1. Information We Collect
- Personal Identifiers: Full name, shipping address, billing address, email address, and phone number.
- Payment Details: Transaction identifiers, billing records, and encrypted card verification tokens handled via PCI-compliant payment gateways. We never store raw credit card numbers.
- Browsing & Technical Data: IP address, device identifiers, browser type, operating system, and cookie analytics regarding page navigation.
2. How We Use Your Information
- To process, fulfill, ship, and update you regarding your orders.
- To provide customer support and respond to inquiries quickly.
- To safeguard against fraud, unauthorized activities, and chargeback disputes.
- To send optional promotional updates and announcements (you can unsubscribe anytime).
3. Sharing Your Information
We do not sell, rent, or monetize your personal data. Data is shared exclusively with necessary service partners:
- Fulfillment & Couriers: Shipping partners strictly to deliver your parcels.
- Payment Gateways: Secure processors handling your transactions.
- Legal Compliance: When compelled by valid legal subpoenas or governmental orders.
4. Data Security & Your Rights
We apply high-grade SSL/TLS encryption across our platform. Depending on applicable regulations, you maintain rights to access, amend, download, or delete your personal details. To submit a request, contact us at privacy@alexaclothing.com.